Complete Move Management Package designed for agents with primarily domestic focus:
Customer Service Package for Local, Intra- and Interstate Moves, Office
Relocations and Special Products with Task & Memo Tickler System.
Integration of Leads and Quote Modules, Van Line Interface, Central
Planning and Dispatch for multi-branch organizations, Claims Module,
Driver Settlements, Sales Commissions and Accounting System Interface.
Information is organized in multiple screens, including Customer Information,
Account Information, Authorizations, Service Agents, Dates, Survey Results,
Storage Info, Appliance Service, Follow Up, Special Instructions, Crew History,
Crates and Memos.
Key Benefits
Seamless flow of data, systems makes use of data entered in the lead or
quote stage and provides single entry of orders for quick access and update
by all personnel involved in the move, from coordinators to dispatchers and
management.
Provides complete information regarding each move, that can be queried by any
field or combination of fields of entry.
Task & Ticklers are automatically generated reminders of actions
due for every move (anybody can take over for a coordinator that is absent).
Complete history is maintained on every move using Memos and Ticklers for
each contact and action.