Designed for forwarders or in house forwarding departments: Customer Service & Documentation Package with Task & Memo
Tickler System. Integration of Leads and International Quotes Modules,
Rate Database, Pricing, Sales Commissions and Accounting System
Interface.
Information is organized in several screens, including Customer
Information, Account Information, Authorizations, Service Agents,
Forwarding Information & Documentation, Dates, Survey Results,
Storage Info, Follow Up, Special Instructions, Memos.
Key Benefits
Seamless flow of data, systems makes use of data entered in the lead or
quote stage and provides single entry of orders for quick access and update
by all personnel involved in the move, from coordinators to dispatchers and
management.
Provides complete information regarding each move, that can be queried by any
field or combination of fields of entry.
Shipment Tracking&Tracing: In Transit, In Port, Customs
Cleared/Released, Pier Pickup, etc.
Task & Ticklers are automatically generated reminders of actions
due for every move (anybody can take over for a coordinator that is absent).
Complete history is maintained on every move using Memos and Ticklers for
each contact and action.
